If Rigpa Sydney cancels your course, you will get a full refund or credit to use towards another similar course.
If you cannot attend a course, a full refund will be given when cancellation is notified at least 1 week prior to the starting date of the course. Otherwise a refund, less an administration charge of 20% of the course fee, will be given.
All refunds are processed within 2 weeks of written notification of cancellation.
If you want to defer a course, we will be happy to credit your enrolment to another course of the same (or similar) content.
Course deferral/credits are valid for up to 12 months from the date of the initial course.
Please note that there is no refund for same-day cancellations.
In the first instance please call us on 02 9211 5304 or email us at firstname.lastname@example.org to advise of any issue with your course enrolment.
We aim for you to have a rewarding and enriching learning experience with Rigpa Sydney. If you are unhappy with any of our services, please contact us as soon as possible to discuss your concerns.